Privacy Policy
Introduction
I am a Sole Trader under the name WMR Enterprises, trading as “Fridge Tiles”; the address of my registered office is FF9A, Parkfield Business Centre, Park Street, Stafford, ST17 4AL. I am registered as a data controller with the Information Commissioner's Office (registration number A8731355).
Fridge Tiles is committed to respecting the privacy rights of visitors to its website. This Privacy Notice explains how we collect, store and use personal data about you when you visit the website, buy products from us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
What personal information do we collect about you?
When you access and move around this website, or place an order from Fridge Tiles, we may collect some or all of the following personal data about you:
How do we use your personal information?
Your personal data will be collected, processed, stored and used by us, and other data processors acting under contract with us.
When you place an order with Fridge Tiles and agree to our terms and conditions, we need to process certain data that allows us:
For legitimate business reasons we will also process your data for customer satisfaction and customer experience improvement purposes, such as by analysing data we hold about you, and combining it with data held by third parties, in order to discern your interests, demography and other factors, and in consequence to offer goods and services that are likely to have the greatest value to you. We would also use this data in connection with the prevention and detection of fraud and other crime.
We automatically collect anonymous information about your use of this website. For example, we may automatically log which parts you access, which web browser you deploy and the website from which you linked. You cannot be identified from any of this information. It enables us to compile statistics about the use of Fridge Tiles, and to help target aspects of Fridge Tiles and advertising to you more accurately.
Disclosing your personal data
We will not disclose any of your personal data, other than to subsidiary and/or affiliated companies and data processors (including deliverers and payment service providers) under contract with us. To enable us to provide our service, we share data with the following categories of organisations:
We will not share your data with any other categories of organisation without your permission unless:
Marketing preferences
If you’ve told us it’s OK (or unless you’ve asked us not to after a purchase), we will send you information about other products and services. These emails and mobile communications (such as text (SMS) and "push" notification) provide you with information about offers, new Products and other things that we think may interest you or Fridge Tiles customers generally. You can change your preferences using the instructions provided on an email.
We use advertising and marketing services companies to show you products that might interest you while you’re browsing the internet. This is based on either your marketing preferences or your acceptance of cookies on our websites.
We will send you service messages relating directly to your orders and purchases from Fridge Tiles (such as order and dispatch confirmation emails), and emails which notify you of changes to our Terms of Use, or to policies we apply under our Terms of Use. We may also send market research emails to ensure you’re happy with our service.
International transfers
We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area (EEA) in connection with the above purposes. Please be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom; however, we always require that third party data processors deal with your personal data in accordance with this privacy notice. Any transfers are done in accordance with the standards laid down by the EU Commission and/or decisions of the European Court of Justice. We have Data Protection Agreements in place between Fridge Tiles and all data processors we use to enable us to complete your order.
Data retention
Your personal details and any photos will be deleted after a reasonable time which allows us to re-send your order in the case of any issues with delivery or quality of the product. We retain other minimal data for tax, anti-fraud and similar purposes.
Your rights
Under the EU General Data Protection Regulation 2016/679 (GDPR) you have a number of rights you can exercise over your data. Your rights are:
Fridge Tiles has designated a Data Protection Officer who can be contacted by email or by post at our registered office.
Additionally, you have the right to lodge a complaint with the Data Protection regulator. In our case, this is the Information Commissioner's Office in the UK. Details of how to contact them can be found at ICO.org.uk.
Links to third party sites
Our Site may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those websites or their policies.
Security
We employ significant technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
We have security measures in place to protect our database of Users and access to this database is restricted internally. However, there are things we can all do to help stay safe and secure online:
Deceptive emails
We will never ask you to confirm the details of your Account or Payment Method by email or mobile communication. If you receive such contact, please do not respond to it.
Updates to this notice
This Privacy Notice was last updated on 4th September 2020. Please check back regularly to keep informed of changes to this notice.
Contact us
If you would like to contact us about any aspect of this Privacy Notice, please do so via email at mail@fridgetiles.co.uk
Cookies
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By visiting or using this site with your browser set to allow cookies, you are consenting to our use of cookies for the purposes set out below.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
To make full use of fridgetiles.co.uk and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The fridgetiles.co.uk website (like many other shopping websites) will not work when cookies are blocked.
The list below details the cookies used on fridgetiles.co.uk. We have outlined who sets these cookies and their purpose.
Category
Functionality
Party
fridgetiles.co.uk
Purpose
fridgetiles.co.uk uses these cookies to enable some basic functionalities to provide a basic personalised experience while browsing, making creations and shopping on our website. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Category
Strictly necessary
Party
fridgetiles.co.uk
Purpose
These cookies are essential as they enable you to move around a website and use its features, such as accessing the checkout. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Category
Analytical/Performance
Party
Google Analytics
Purpose
Google Analytics use cookies to collect data that helps us understand how people are using the site and monitor any errors that users may be experiencing. We use this information to identify how and where we can improve the user experience. The data collected through these cookies is anonymous.
Category
Targeting
Party
Facebook, Google Adwords
Purpose
Google Adwords and Facebook use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.
Managing Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Here's how to do it:
Google Chrome
For information on how to manage cookies via other browsers, please consult your documentation or online help files.
What happens if I disable cookies?
This depends on which cookies you disable, but in general our Site will not operate properly if cookies are off. In particular, note that you may be prevented from making purchases of Products if cookies are disabled.
Last updated: 04-09-2020
Introduction
I am a Sole Trader under the name WMR Enterprises, trading as “Fridge Tiles”; the address of my registered office is FF9A, Parkfield Business Centre, Park Street, Stafford, ST17 4AL. I am registered as a data controller with the Information Commissioner's Office (registration number A8731355).
Fridge Tiles is committed to respecting the privacy rights of visitors to its website. This Privacy Notice explains how we collect, store and use personal data about you when you visit the website, buy products from us or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
What personal information do we collect about you?
When you access and move around this website, or place an order from Fridge Tiles, we may collect some or all of the following personal data about you:
- name
- billing and delivery addresses, email address and phone number(s);
- Payment Method (typically credit card or debit card via PayPal);
- your Images and other User Content;
- correspondence with and from Fridge Tiles;
- information about your use of Fridge Tiles, and your browsing and online purchasing activities;
How do we use your personal information?
Your personal data will be collected, processed, stored and used by us, and other data processors acting under contract with us.
When you place an order with Fridge Tiles and agree to our terms and conditions, we need to process certain data that allows us:
- to provide the Fridge Tiles service to you in accordance with our agreement;
- to create personalised Products selected by you;
- to process payments you make for Products;
- to pass your Product order for delivery by third party deliverers engaged by us;
- to provide customer support and improve your customer experience;
- to contact you by email and mobile communication (such as text (SMS) and "push" notification) in relation to the products or services you have purchased.
For legitimate business reasons we will also process your data for customer satisfaction and customer experience improvement purposes, such as by analysing data we hold about you, and combining it with data held by third parties, in order to discern your interests, demography and other factors, and in consequence to offer goods and services that are likely to have the greatest value to you. We would also use this data in connection with the prevention and detection of fraud and other crime.
We automatically collect anonymous information about your use of this website. For example, we may automatically log which parts you access, which web browser you deploy and the website from which you linked. You cannot be identified from any of this information. It enables us to compile statistics about the use of Fridge Tiles, and to help target aspects of Fridge Tiles and advertising to you more accurately.
Disclosing your personal data
We will not disclose any of your personal data, other than to subsidiary and/or affiliated companies and data processors (including deliverers and payment service providers) under contract with us. To enable us to provide our service, we share data with the following categories of organisations:
- information technology (hardware and software) companies;
- payment processing companies;
- delivery and courier services;
We will not share your data with any other categories of organisation without your permission unless:
- we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention or detection of crime or fraud);
- Fridge Tiles, or substantially all of its assets, is acquired by a third party, in which case personal data held by Fridge Tiles about its customers will be one of the transferred assets; or
- we wish to enforce or apply our Terms of Use and other agreements to which you are party, or to protect our rights, property, safety, customers, or others.
Marketing preferences
If you’ve told us it’s OK (or unless you’ve asked us not to after a purchase), we will send you information about other products and services. These emails and mobile communications (such as text (SMS) and "push" notification) provide you with information about offers, new Products and other things that we think may interest you or Fridge Tiles customers generally. You can change your preferences using the instructions provided on an email.
We use advertising and marketing services companies to show you products that might interest you while you’re browsing the internet. This is based on either your marketing preferences or your acceptance of cookies on our websites.
We will send you service messages relating directly to your orders and purchases from Fridge Tiles (such as order and dispatch confirmation emails), and emails which notify you of changes to our Terms of Use, or to policies we apply under our Terms of Use. We may also send market research emails to ensure you’re happy with our service.
International transfers
We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area (EEA) in connection with the above purposes. Please be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom; however, we always require that third party data processors deal with your personal data in accordance with this privacy notice. Any transfers are done in accordance with the standards laid down by the EU Commission and/or decisions of the European Court of Justice. We have Data Protection Agreements in place between Fridge Tiles and all data processors we use to enable us to complete your order.
Data retention
Your personal details and any photos will be deleted after a reasonable time which allows us to re-send your order in the case of any issues with delivery or quality of the product. We retain other minimal data for tax, anti-fraud and similar purposes.
Your rights
Under the EU General Data Protection Regulation 2016/679 (GDPR) you have a number of rights you can exercise over your data. Your rights are:
- the right to receive a copy of your data free of charge (known as a Subject Access Request);
- the right to receive certain data in an electronic format that can be given to another provider (a portability request);
- the right to have data corrected if it is inaccurate;
- the right to ask us to stop processing or object to processing under certain circumstances;
- the right to ask us to erase data in certain circumstances;
- the right to withdraw consent at any time when that is the legal basis for our processing.
Fridge Tiles has designated a Data Protection Officer who can be contacted by email or by post at our registered office.
Additionally, you have the right to lodge a complaint with the Data Protection regulator. In our case, this is the Information Commissioner's Office in the UK. Details of how to contact them can be found at ICO.org.uk.
Links to third party sites
Our Site may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those websites or their policies.
Security
We employ significant technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.
We have security measures in place to protect our database of Users and access to this database is restricted internally. However, there are things we can all do to help stay safe and secure online:
- ensure you’re using the most up-to-date versions of your software and internet security
Deceptive emails
We will never ask you to confirm the details of your Account or Payment Method by email or mobile communication. If you receive such contact, please do not respond to it.
Updates to this notice
This Privacy Notice was last updated on 4th September 2020. Please check back regularly to keep informed of changes to this notice.
Contact us
If you would like to contact us about any aspect of this Privacy Notice, please do so via email at mail@fridgetiles.co.uk
Cookies
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By visiting or using this site with your browser set to allow cookies, you are consenting to our use of cookies for the purposes set out below.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
To make full use of fridgetiles.co.uk and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The fridgetiles.co.uk website (like many other shopping websites) will not work when cookies are blocked.
The list below details the cookies used on fridgetiles.co.uk. We have outlined who sets these cookies and their purpose.
Category
Functionality
Party
fridgetiles.co.uk
Purpose
fridgetiles.co.uk uses these cookies to enable some basic functionalities to provide a basic personalised experience while browsing, making creations and shopping on our website. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Category
Strictly necessary
Party
fridgetiles.co.uk
Purpose
These cookies are essential as they enable you to move around a website and use its features, such as accessing the checkout. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Category
Analytical/Performance
Party
Google Analytics
Purpose
Google Analytics use cookies to collect data that helps us understand how people are using the site and monitor any errors that users may be experiencing. We use this information to identify how and where we can improve the user experience. The data collected through these cookies is anonymous.
Category
Targeting
Party
Facebook, Google Adwords
Purpose
Google Adwords and Facebook use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.
Managing Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Here's how to do it:
Google Chrome
- In the settings menu, select 'show advanced settings' at the bottom of the page.
- Select the 'content settings' button in the privacy section.
- The top section of the page that then appears tells you about cookies and allows you to set the cookies you want. It also allows you to clear any cookies currently stored.
- In the tools menu, select 'options' (MAC users, go to the Firefox menu & select 'preferences')
- Select the privacy tab in the options box.
- From the dropdown choose 'use custom settings for history'. This will bring up the options for cookies and you can choose to enable or disable them by clicking the tickbox.
- In the tools menu, select 'Internet options'.
- Click the privacy tab.
- You will see a privacy settings slider which has six settings that allow you to control the number of cookies that will be placed: Block All Cookies, High, Medium High, Medium (default level), Low, and Accept All Cookies.
- In the settings menu / Safari menu, select the 'preferences' option.
- Open the privacy tab.
- Select the option you want from the 'block cookies' section.
For information on how to manage cookies via other browsers, please consult your documentation or online help files.
What happens if I disable cookies?
This depends on which cookies you disable, but in general our Site will not operate properly if cookies are off. In particular, note that you may be prevented from making purchases of Products if cookies are disabled.
Last updated: 04-09-2020
